Resources & Trends

Building a people-centered culture requires an understanding and commitment to Diversity and Inclusion. Explore how an inclusive workplace leads to business success.

The Bottom Line: Diversity and Inclusion is Good for Business

Mounting evidence suggests companies without diverse and inclusive cultures will fall behind in innovation and profits.  It starts with knowing that while diversity and inclusion are most often seen paired together, they are not the same.

In its 2018 study ”Delivering Through Diversity”, McKinsey continues to find strong links between diversity and company financial performance

by Vivian Hunt, Lareina Yee, Sara Prince, and Sundiatu Dixon-Fyle, McKinsey & Company

What is the business case for diversity and inclusion? This study reveals why more than 320 executives say diversity and inclusion is good for business.

by Mary Ellen Egan, writer at Forbes/Insight.

How incivility shuts down our brains at work- Christine Porath, Georgetown University

Diversity and Inclusion – What’s the Difference?

Diversity and inclusion are often used together, but they are not the same thing.  Learn more about the differences and how that can make a big difference in the workplace culture.

Diversity vs. Inclusion and Why They Matter

by Refresh Leadership on March 25, 2019 in Human Resources, Workplace

Diversity Doesn’t Stick Without Inclusion

By Laura Sherbin & Ripa Rashid Harvard Business Review February 01, 2017

City of Norfolk Takes Diversity, Equity & Inclusion Beyond the Buzz Words

By Sandra Pennecke, Inside Business, The Virginian-Pilot, Jan. 22, 2020

Unconscious/Implicit Bias

“The Conscious Reality: We all have unconscious biases…”

Studies have shown our brains make very quick judgments and assessments of people and situations without us even knowing it.  They then help form our attitudes about others, without realizing these attitudes are based on preferences around race, gender, age, appearance and more.  See how this impacts the workplace.

“Unconscious biases are prejudices we have but are not aware of…. It affects who gets hired, promoted, and developed- and this unwittingly undermines an organization’s culture.” The Real Effects of Unconscious Bias in the Workplace

by Horace McCormick, former Program Director for UNC- Kenan-Flagler Executive Development.

Click button for 5 unconscious biases that impact the workplace and how some companies are addressing them.

Feel Like You Need a Road Map for Unconscious Bias?

While not quite a road map, some direction is shared by Patricia Fletcher from the software giant SAP. She discusses how company operations reveal unconscious biases in management’s execution of every-day activities such as job postings and company practices.

Dr. Patricia Fletcher, INC Magazine

Click button (Download) for more information on ways unconscious bias may be negatively impacting your business.

Unconscious/Implicit Bias Videos

Who Me Biased? New York Times

Check our Bias to Wreck our Bias New York Times

Equity and Fairness

A teacher learns a life changing lesson about equity. (Fair Does Not Mean Equal)

Even animals understand fairness and equity. (Two Monkeys Were Paid Unequally: Excerpt from Frans de Waal’s TED Talk)

Ally Pony Commercial